Bridging Technological Excellence with Strategic Business Growth.
Transformational CTIO & Board Member with 20+ years of experience. I specialize in scaling mission-critical infrastructure, leading digital transformations, and aligning innovation with enterprise objectives.
AI & Innovation Leadership
Bridging Executive Vision with Hands-On AI Expertise
I combine strategic technology leadership with practical implementation experience in modern AI ecosystems — from commercial LLMs to custom agent architectures.
AI Agent Development & Deployment
Design and build autonomous AI agents tailored for enterprise workflows. Hands-on experience with commercial LLMs (GPT, Claude, Gemini) and local open-source models via Ollama. Expertise in hybrid cloud/on-premise deployment for optimal cost and data security.
Data Engineering & RAG Systems
Transform unstructured data for machine learning and LLM analysis. Build vector databases using AnythingLLM and SQLite vector extensions. Connect internal knowledge bases to AI models, dramatically reducing hallucinations and increasing answer accuracy.
Ecosystem Integration (MCP & IoT)
Advanced implementation of MCP (Model Context Protocol) servers for secure AI-to-application connectivity. Integrate AI into real-world environments via MQTT and direct database connections. Build ecosystems where AI agents actively interact with enterprise tools in real-time.
Why This Matters
My experience bridges strategic vision with deep technical execution. I understand not only what AI can deliver, but how to safely and effectively integrate it into existing enterprise architecture to drive measurable business value. This combination of executive perspective and hands-on expertise is what transforms AI from a buzzword into a competitive advantage.
Key Achievements
Strategic NIS2 Implementation
Led the end-to-end NIS/NIS2 compliance at DIGI SLOVAKIA, successfully passing two major certification audits. Built a resilient infrastructure featuring geo-redundancy, advanced backup strategies, and comprehensive audit logging systems.
Take NIS2 AssessmentTV Studio Operations
Direct operations of 5 live + 5 auxiliary TV channels, managing complete broadcast infrastructure including Satellite, Cable, and OTT delivery platforms.
White-Label TV Platform
Orchestrated the migration of 300,000+ customers to a new TV platform across Deutsche Telekom Group. The 2-year transition was completed with exceptional stability, maintaining an overall churn rate below 2.5% while standardizing technology.
Technology Due Diligence
Led technology assessment and integration strategies for multiple M&A projects, advising C-level executives on technology investments within Deutsche Telekom Group.
CPE Testing Laboratory
Established and managed device testing lab for 120+ CPE types, implementing QA processes that significantly reduced customer complaints and improved service quality.
OSS/BSS/ERP Implementation
Led successful implementation of operational and business support systems, streamlining workflows and improving service delivery across the organization.
Professional Journey
Technical Director / CTIO
- Strategic Leadership: Steer the Technology Department for ISP, Satellite (DTH), OTT, and Cable TV services, managing a multi-million EUR CAPEX/OPEX budget.
- Complex Migration: Orchestrated the large-scale migration of 300,000+ customers to a new TV platform over 24 months, achieving a remarkable churn rate under 2.5%.
- Infrastructure & Security: Spearheaded full IT consolidation and NIS2 compliance implementation, successfully securing enterprise resilience through two consecutive certification audits.
- Broadcasting Operations: Direct technology strategy for TV studio operations, overseeing 5 live and 5 auxiliary DIGI Sport channels with focus on geo-redundancy and high availability.
Technology Advisor
- Group Strategy: Acted as a key technology advisor within the Deutsche Telekom Group, focusing on cross-entity synergy and long-term digital transformation initiatives.
- M&A & Due Diligence: Spearheaded the technological due diligence for strategic acquisitions, ensuring seamless integration of infrastructure and services during M&A projects.
- Product Innovation: Architected white-label TV and OTT platform solutions, successfully standardizing product delivery for multiple European subsidiaries.
- Investment Advisory: Provided C-level guidance on large-scale technology tenders and infrastructure investments, optimizing TCO and time-to-market.
IT & Operational Technology Manager
- Operational Excellence: Managed end-to-end IT and OTT operations, reporting directly to C-level executives and aligning technology investments with core business objectives.
- Broadcasting Infrastructure: Oversaw the development and high-availability maintenance of critical TV broadcasting platforms, including Satellite, Cable, and OTT delivery systems.
- System Integration: Spearheaded the successful deployment and complex integration of enterprise-grade OSS, BSS, and ERP systems, streamlining internal workflows and reporting.
- Studio Development: Led the technical implementation of DIGI Sport studio facilities, ensuring top-tier production standards for premium sports content broadcasting.
Senior Roles in Technology & Operations
- ICT Senior Design: Engineered complex enterprise solutions, integrating cloud infrastructure, cybersecurity frameworks, CRM systems, and MDM platforms for B2B segments.
- QA Leadership (CPE Testing): Headed the testing laboratory for Customer Premises Equipment, managing QA lifecycles for 120+ device types and establishing rigorous hardware/software certification standards.
- TV Systems Specialist: Orchestrated the maintenance and optimization of mission-critical IPTV and DVB-S/C broadcasting systems, including advanced video streaming protocol fine-tuning.
- Process Optimization: Spearheaded technical workflows that bridged the gap between engineering and end-user experience, ensuring high service reliability during the telco’s early digital transformation phase.
Validate Your Strategic Ready-ness
Are you ready for NIS2 or Cyber-resilience challenges? I’ve developed a specialized testing platform to help leaders assess their technical and regulatory alignment.
Core Competencies
Leadership & Strategy
- • Digital Transformation
- • Team Leadership (50+ engineers)
- • Strategic Planning & Budgeting
- • Stakeholder Management
- • Change Management
- • PRINCE2 & Agile
Technology Platforms
- • Cloud Infrastructure (AWS, Azure)
- • Broadcast Systems (IPTV, OTT)
- • Network Architecture
- • Cybersecurity & Compliance
- • OSS/BSS/ERP Systems
- • DevOps & CI/CD
Technical Skills
- • Python, PHP, C++
- • Linux/UNIX, Windows Server
- • AI & Machine Learning
- • LLM Integration (GPT, Claude, Gemini)
- • AI Agent Development
- • RAG & Vector Databases
- • MCP Protocol Implementation
- • Database Design (MySQL)
- • Streaming Protocols
- • System Architecture
Awards & Recognition
Excellence Award
DIGI SLOVAKIA • 2020
Best Performer
Slovak Telekom • 2018
Best Innovator
Siemens • 2006
Lukas Koval
Human-Centric Technology Leadership
"My mission is not just to implement systems, but to architect technological ecosystems that empower people and businesses to scale with purpose."
CTIO & Strategic Advisor